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Privacy Policy

1. Information We Collect

As a rice and dal trading company, we collect information to process your orders and manage our business relationship. This includes:

  • Personal Identification: Name, business name, and job title.

  • Contact Information: Email address, phone number, and physical billing/shipping addresses.

  • Transaction Data: Details about the types of rice or dal purchased, quantities, and payment history.

  • Digital Data: IP addresses or cookies if you interact with our website.

2. How We Collect Data

We receive and store information you provide to us directly when you:

  • Inquire about wholesale or retail pricing.

  • Place an order via phone, email, or our website.

  • Sign up for market price updates or newsletters.

3. Why We Collect This Information

We use the data collected for the following purposes:

  • Order Fulfillment: To process, pack, and deliver your grains.

  • Communication: To send invoices, shipping updates, and respond to inquiries.

  • Marketing: To inform you of new seasonal harvests or price fluctuations (with your consent).

  • Safety & Legal: To comply with food safety regulations and tax laws.

4. Sharing Information with Third Parties

We do not sell your personal data. However, we may share information with trusted partners to run our business, such as:

  • Logistics/Transport: To ensure the delivery of your rice and dal.

  • Payment Processors: To securely handle transactions.

  • Regulatory Bodies: If required by law for agricultural or trade compliance.

5. Data Retention

We keep your information for as long as necessary to provide you with our trading services and to comply with legal, tax, or accounting requirements.

6. Security Measures

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We take the security of your data seriously. We use administrative and technical safeguards to protect your information from unauthorized access, loss, or alteration.

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7. Your Rights

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Depending on your location, you may have the right to:

  • Request a copy of the data we hold about you.

  • Request that we correct or delete your information.

  • Opt-out of marketing communications at any time.

 

8. Updates to this Policy

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We may update this Privacy Policy from time to time to reflect changes in our trading practices or legal obligations. We will notify you of any significant changes by posting the new policy on our site.

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